This document explains how parents, caregivers, or students can appeal a transportation decision if they disagree with how a policy or procedure has been applied. It outlines the step-by-step process, starting with contacting a transportation planner, then the Operations Supervisor, and if needed, the General Manager of STSWR. Appeals can also be taken to the Consortia Management Committee (CMC), whose decision is final. The guide includes timelines, required information, and how to submit an appeal in writing or online.
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