Can I make special arrangements or changes in my student’s transportation directly with the bus driver?

No. Without a written notice from Student Transportation Services of Waterloo Region (STSWR), no bus driver is authorised to make changes to your student’s bus stop or bus schedule.

All student information changes, including address changes, must be made through the student’s school directly. Please contact ​your students school to update​ the student’s school records to reflect their new​ drop-off address.

Once the school has made this change and if the student is eligible, the bus will ​a​ssigned by the STSWR transportation planner through the school records with the primary address listed.
Visit this link on our website to see if the student is eligible to ride the bus​ from the new address: https://bpweb.stswr.ca/TransportationEligibility